Kailua Kona, Hawaii
Coronavirus - We are still servicing our customers.
Click here - For how you can help.
Online Bill Pay Unavailable March 31st – April 6th
We are transitioning to a new payment portal and appreciate your understanding and patience during this change.
To make a payment call the office 808 329 3440 and we will be happy to assist you.
We bill basic service and cart rentals in advance of each service period. Extra bags, extra pickups, and special pickups are billed in arrears. You can choose to be billed quarterly, semi-annually, or yearly, but always in advance. We offer a 10% discount when you pay yearly, and a 5% discount when you pay semi-annually. A $30 deposit is required before service can begin.
Depend on reliable service to ensure that your needs are met.
Our prices vary by service area. These rates are for our automated service, which includes one 64-gallon wheeled can per pick-up. You will also find prices for our manual service, which allows you up to three small cans or bags of rubbish (up to 33 gallon sized bags) per pick-up.
Call for the best rubbish services.
Kona and Holualoa
$24.72 + tax
$39.14 + tax
Mauna Kea and Mauna Lani
$23.69 + tax
$35.02 + tax
$23.10 + tax
$34.65 + tax
$23.10 + tax
Kealakekua, Captain Cook, Honaunau, Bamboo Road, Koa Road, and Greenwell Mt. Road
$28.84 + tax
Kohala Ranch, Kohala Estates, Kohala By the Sea, and Waikii Ranch
Puuloa, Ihilani and Honalo
$25.75 + tax
$30.90 + tax
Automated Service – you will be supplied with one 64-gallon can. Any loose trash next to the can will not be picked up. You can also rent an extra 64-gallon can. Contact our office.
Manual Service – you are allowed a maximum of 3 small cans or bags – 90 gallons – of rubbish per service day. That is 3 30-gallon cans or 2 45-gallon cans. Drivers will record the number of cans or bags collected and anything over the maximum rate per calendar month is billed at $2.00 extra per bag.
If you have service once a week but need service on an alternate day, an extra charge may be made. This charge will be $4.00 to $10.00 depending on your area and the number of additional services. These charges apply to one calendar month.
To make arrangements for oversized items such as furniture, carpeting, cabinets, televisions, desks, beds, numerous boxes, appliances, or anything else, please call our office. Prices start at $40.00 with $1.00 per minute for loading and landfill fees.
Cart Rentals are available to you and we offer a 64-gallon cart. This cart fits the mechanical arm on our trucks. Please call the office for rates. For manual service, we recommend that you purchase your own cans, either 3 30 to 33-gallon sizes, or 2 45-gallon sizes.
A credit can be made on your account if you do not need service on a regular service day. The amount of credit depends on the monthly service rate. You must call in advance for vacation credit.
Checks and money orders should be made out to PFI Rubbish Service. Please write out your six-digit account number on your check and include your payment stub. You can mail your check or money order to:
74-5598 Alapa Street
Kailua-Kona, HI 96740-1615
You can also drop it off at our office at the same address.
Credit and Debit Cards: We accept MC, Visa, Discover, and American Express. To charge by phone or schedule recurring payments, please call our office.
For customers outside of the United States: We can’t accept checks from a foreign bank. Please use only international money orders in U.S. funds, or charge your credit card.
For customers with multiple accounts: Please make sure you include all account numbers. This is especially important if you are using an online bill payment service.
Overdue Payments: Any overdue payments are subject to a 1.5% late fee. Your service will be suspended for any accounts that are 14 days overdue. If no payment is made within 90 days, service will be canceled. To restart service, unpaid charges must be paid and your new billing cycle will be prepaid in advance. If your account is sent to collection, a $30.00 fee will be added to your account.
Returned checks are subject to a $15.00 fee.